- A former McDonald’s manager said she was fired in retaliation for reporting racism.
- McDonald’s says it is reviewing the allegations and will take appropriate action.
- Earlier this week, the CEO of McDonald’s was criticized for “ignorant and racist” texts addressed to the mayor of Chicago.
A former McDonald’s manager said another employee made a racist remark to her and she was fired for reporting the violation, according to a complaint filed with the EEOC.
Shanece Tailo is a nurse and former floor manager at a McDonald’s in Florida. In January 2021, Tailo says she went through the drive-thru at another McDonald’s restaurant, where she asked for extra sauce from an employee she recognized. The employee tried to charge him for the sauce. When Tailo protested against McDonald’s policy, Tailo said the employee replied “You people want it all for free.”
“Understood [the other employee] referring to black people when she said “you people,” “Tailo said in the complaint. She believes the other employee didn’t recognize her because she was wearing a mask and her nurse’s uniform. When Tailo lowered her mask to show her face, she said she received the sauce for free and the other worker apologized.
Tailo called McDonald’s 1-800 number for customer complaints and texted the area manager who was responsible for both her workplace and the one she visited. He responded by apologizing and acknowledging that McDonald’s does not charge for the sauce, according to the complaint.
“McDonald’s unequivocally supports the need for equality and fairness on both sides of the counter in our restaurants, and we do not tolerate discrimination or any form of retaliation from anyone. We take these allegations seriously and will investigate the allegations. and take action accordingly, “McDonald’s USA told Insider in a statement.
Several weeks later, Tailo said she was called to a meeting with the area manager and a human resources representative, who asked her to write a statement saying the worker had not been racist towards her. When she refused, Tailo says she was presented with a statement saying the same thing. “I started to edit it because it wasn’t accurate,” she wrote in the complaint, before the HR rep took the paper from her. Shortly after, Tailo learned that his job had been terminated by the regional manager and the HR employee.
“McDonald’s has made a lot of big claims about being with black people, but it’s clear the company only thinks of us as“ you people. ”McDonald’s can’t just say“ Black Lives Matter ”- it has to prove it once and for all to fight the racism that plagues its system from top to bottom, ”Tailo told Insider.
Filing a complaint with the EEOC is the first step towards a possible lawsuit. “What Ms Tailo is asking here is for McDonalds to listen to her employees. She cares about making sure this doesn’t happen to other workers,” Amanda Lynch, an Altschuler Berzon lawyer told Insider. representing Tailo.
In the complaint, Tailo alleges that “McDonald’s was and is engaged in a model of discrimination against blacks
employees and customers. The company has faced other racist scandals. More recently activists and workers criticized CEO Chris Kempczinski for an April text message to Mayor Lori Lightfoot that read: “ps of the tragic shootings last week, both in our restaurant yesterday and with Adam Toldeo. With both the parents failed with these kids, what I know is something you can’t say. Even harder to fix. “
He was referring to the fatal shootings of Jaslyn Adams, 7, and Adam Toledo, 13. Adams was killed in her father’s car outside a Chicago-area McDonald’s, while Toledo, whose name Kempczinski misspelled in the text, was shot dead by a police officer.
In 2020, more than 50 black franchisees filed a billion dollar racial discrimination complaint against the company in 2020, alleging “systematic and covert racial discrimination” by McDonald’s.
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