Chick-fil-A faces a sauce shortage


Even Chick-fil-A isn’t immune to the condiment shortage.

The Atlanta-based chicken chain told customers on its website last week that “due to industry-wide supply chain shortages, some items, like sauces, may not. be available.

The company has confirmed that customers at several of its restaurants are limited to one cup of dip per main course ordered as long as supplies remain limited. “We are actively working to make adjustments to resolve this issue quickly and apologize to our customers for any inconvenience,” the company said in a statement.

Chick-fil-A is not alone. The rapid increase in customer demand for restaurants in general this year, and particularly since March, coupled with workforce issues, has led to challenges of all kinds in the supply chain, including including ketchup packets and pickle buckets.

It also included chicken wings and chicken breast, though the company said it had no issues getting enough chicken.

In recent days, investors have increasingly asked restaurant chain executives about supply chain headaches. This week, CEOs of Wendy’s and KFC’s parent company, Yum Brands, expressed confidence in their supply chain cooperatives and their ability to source enough product.

John Peyton, CEO of Applebee and owner of IHOP, Dine Brands Global, told investors last week that the supply chain problem is expected to be temporary.

“We are working to ensure the continuity of our supply chain,” Peyton said, according to a transcript on the financial services site Sentieo. “In recent months, the increase in the number of customers going out to eat has created demand that has exceeded supply. It’s actually not a terrible problem to have, as we see it as a moment in time. “

Executives argued that supply chain challenges have been exacerbated by workforce issues, as many companies struggle to find enough workers to produce enough supplies or drivers to move goods. goods at destination.


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